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Frequently Asked Questions

For all GARDENESS products it usually takes up 5 to 7 days to deliver.
Only in USA now. It doesn’t include Canada, Mexico, Puerto Rico, Hawaii or Alaska.
All GARDENESS products have 12-Month warranty. Please show us the purchase order and a short description of the issue in order to exchange the products
Currently we only use Amazon fulfillment service to deliver GARDENESS packages.
Please contact us by e-mail for detail instructions. If you would like to return any watering supplies, do not return to the address on the package directly, and we will not be able to process your return successfully.
If you have any questions about GARDENESS watering nozzles, soaker hoses and/or any other products, please contact us or via our e-mail address: SERVICE@GARDENESS.CO